Warranty
Guaavaa follows fair guidelines on Return, Warranty & Refund issues. We try to give our best solution on every issue. Our customer service department works 24/7 to solve the problems. The Ratio of Return, Warranty & Refund is very low but if any inconsistency happens then we try to give solution within 24 hour.
Warranty provided by Guaavaa:
All products purchased through Guaavaa.com have 07 days replacement warranty starting from date of purchase.
Only applicable if there is any manufacturing defect.
Inform us within 07 days
If 07 days exceed then NO claim will be accepted.
Only one-time REPLACEMENT warranty can enjoy a customer during the whole warranty period.
If customer claims warranty then Replaced
product will be checked by Dhaka Audio and will send it to customer. It means product will not be INTACT 2nd time.
Warranty provided by Parent’s company:
If you purchase any product which has Warranty from parent’s company then customer will get warranty according their policies.
Just inform us within warranty period after that we will inform the procedure of how to claim the warranty.
Shipping cost during warranty period:
Customer will bear the shipping cost for claiming the warranty.
Shipping costs are NON-REFUNDABLE
If Customer gets a refund then shipping cost will be deducted from the refund.
